The Evolution of Virtual Assistants From a person to Siri to ChatGPT

Virtual assistants have been a trend in recent years, being Assistant? And also “virtual”? Now this profession has become popular among lines of employment due to its hours and good working conditions. The truth is that the presence of the Internet and the possibility of communicating and interacting over long distances has allowed the emergence of new professions and technologies.

Among them, we can see jobs and other ways of generating income that did not exist in our parents’ time.

But, well, what is a virtual assistant? It is just a person who is in charge of providing support to businessmen or entrepreneurs, from the organization of tasks to the technological aspects.

Let’s say you are a lifelong assistant, but with the small peculiarity that they carry out their work from a distance, through the Internet, using tools such as:Email, teamwork platforms, specialized applications that allow you to perform your duties without having to physically attend the company’s workplace.

Their importance lies in the fact that they can help us complete those tasks that seem to be quite simple, but that together end up taking a lot of time away from our day. And if you’re alone, no matter how hard you work, how many sleepless nights you spend, or how many vacations and festivities you miss, there will always be tasks to do.

This is where a virtual assistant comes into play.

They will help you take care of those simple tasks that take a lot of time but are just as necessary to ensure that the company or business operates regularly, while you can focus on other tasks.

Something to keep in mind is that this function can generally vary depending on the industry in which you are looking for a virtual assistant, likewise, the most common ones require knowledge in Marketing, Graphic Design, Legal Issues or Branding.

But what happens when we replace a person with technology?

We see, despite being such an important role, it has evolved over the years and in some situations it has gone from a real person to a software agent that helps users of computer systems, automating and performing tasks with minimal human-interaction. machine. . The interaction that occurs between a virtual assistant and a person must be natural: A person communicates using their voice and the virtual assistant processes, interprets and responds in the same way.

An intelligent virtual assistant is a software-type agent that can perform tasks or offer services to an individual. These tasks or services are based on user input data, location recognition, and the ability to access information from a variety of online resources: Weather, traffic, news, stock prices, user schedule, retail prices, etc.

One of the key aspects of an intelligent personal assistant is its ability to organize and maintain information. This includes managing emails, calendar events, files, etc.

Also, virtual digital assistants (VDAs) are one of the artificial intelligence segments with the greatest growth projection in the short and medium term. At a global level, the market volume reached 5,216 million dollars in 2018 and multiplied by three in 2021.

The progress in recent years in natural language processing, conversation interfaces, automation, and machine learning and deep learning processes has allowed virtual assistants to become increasingly intelligent and useful. Some examples of personal assistants are Apple’s Siri(the world’s first virtual assistant), Braina, Google Assistant and many more!

Now what about AI? Artificial intelligence (AI) has revolutionized the development of virtual assistants, transforming them from simple response programs into intelligent tools capable of understanding and processing natural language, learning from interactions, and performing complex tasks. One of the main contributions of AI to virtual assistants is natural language processing (NLP), a technology that enables assistants to interpret and respond to user queries in a more human-like and accurate manner. Through advanced NLP techniques, virtual assistants can understand the context of conversations, recognize intentions and sentiments, and provide relevant and personalized responses. This significantly enhances the user experience, making it more seamless and efficient.

Furthermore, AI enables virtual assistants to learn and improve over time through machine learning algorithms. These algorithms analyze large volumes of data from previous interactions to identify patterns and optimize future responses. For example, as users interact with the assistant, it can adjust its responses based on individual preferences and behaviors, providing a more tailored and proactive service. This continuous learning, combined with the ability to integrate with other technologies and platforms, makes virtual assistants increasingly valuable for tasks such as time management, customer service, and business process automation. This significantly contributes to efficiency and productivity in both personal and professional settings.

In today’s fast-paced world, the value of having a virtual assistant, whether a real person, a technological marvel like Siri, or an advanced AI-driven tool, cannot be overstated. A real person brings a personal touch and nuanced understanding to tasks, providing the empathy and intuition that only human interaction can offer. On the other hand, technological assistants like Siri are always available, offering convenience and quick responses to basic queries, streamlining everyday activities. AI-driven virtual assistants combine the best of both worlds, offering intelligent, context-aware interactions and continuously improving based on user behavior.

Each type of assistant plays a crucial role in enhancing productivity and efficiency. Human assistants excel in complex, sensitive tasks requiring emotional intelligence, while tech assistants handle routine tasks swiftly. AI assistants provide a dynamic and personalized experience, learning and adapting to individual needs, thus offering unparalleled support.

If you’re looking for an intelligent virtual assistant tailored to your personal or business needs, Inmov can create the perfect solution for you. Let us help you harness the power of AI to streamline your operations and elevate your productivity.