How to know if your company needs IT support? Here are 5 signs

About the IT market

The main objective of IT support is to help customers with a company’s products or services. It focuses on solving specific problems in order to store, retrieve, transmit and manipulate data. Where the IT services market size is estimated at $1.20 trillion in 2024 and is expected to reach $1.81 trillion by 2029, growing at a CAGR of 8.38% during the forecast period. (2024-2029).

Globally, rising IT spending, along with widespread adoption of software as a service and rise in cloud-based offerings, indicate the demand for IT services in the industry. With improved IT infrastructure, data-related threats (data breaches) are also increasing. This requires advanced security solutions over traditional ones. With this trend gaining ground in the market, companies have begun to invest their resources in improving their advanced security offerings (Mordor Intelligence, 2024).

As we know, data-driven analytics, supported by technology, are driving strategic decisions globally. Furthermore, the amount of data generated around the world is increasing enormously. According to Seagate Technology PLC, the volume of data created globally is expected to increase to 47 zettabytes and 163 zettabytes in 2020 and 2025, respectively, from 12 zettabytes in 2015. To optimally utilize these data reserves, service providers IT professionals (such as us: Inmov North America) must develop intelligent IT services and platforms to analyze data for extraction and analysis.

Signs to take into account 

The first thing to consider is that IT staff is essential when your company reaches a certain size or level of complexity. But how can you know if I need IT support? To clarify the issue, here we will tell you some signs that you can take into account.

  1. You can’t trust your current IT services: When your IT systems are unreliable, have frequent failures and incidents, experience unexpected downtime (unavailability), or have performance problems that slow tasks (insufficient capacity), they impact productivity. Think about it if your employees can’t work because the IT equipment is unreliable or simply doesn’t work, you will need staff or a supplier dedicated to solving all these issues (Danby,2023).
  1. Everyone depends on one single person to do everything: Suppose a system goes down when the subject-matter expert is on vacation. In that case, you have to wait for it to return or look for a temporary replacement, in this case a great alternative to this issue would be to look for an IT consultancy that can solve the problem, diagnose the failure and restore the service in addition to being constantly maintenance of the platforms.
  • You don’t have the right technology to complete tasks: Many times, in order not to incur extra expenses, companies resort to platforms or equipment that limit their activities, which can often work against you, either when you want to be more efficient in an activity or simply because you cannot do it, and you find You are forced to resort to other options. In these cases, turning to IT services is always a good option, since they can give you a wide variety of options in different price ranges depending on your needs.
  1. Lost data and poor security: Your data is extremely important. If they are not protected, they could cause, on the one hand, productivity problems and, on the other, problems with legal or regulatory bodies depending on your sector. Many times it is not enough to rely on the cloud or backup copies. And what about security? Cybernetics? We always blame someone when there are cyber information difficulties, however, it is a common case that can happen to any company, no matter the size of the organization, IT security and cyber resistance must be a priority (if you have not yet implemented it you can contact Inmov North America).
  1. Unwise spending on IT: Many times when we don’t know much about technology we get carried away with unnecessary expenses, that a program is not working for anyone and someone said it was because the computer was old, well let’s buy 100 new units for the entire team, we did it, but it continues not working, what is happening? At this time is where we must analyze if it was a crash of the platform or if it is a daily problem with a specific segment or even a virus. If you do not have an IT team, you can think about using one or scheduling a consultation with an IT company.